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Terms
To cancel or reschedule a shoot, please let us know by 4:00pm the day prior. There is a $75 cancellation fee for appointments that are canceled after this time, if a property is unable to be accessed, or is not ready to be photographed upon arrival. A travel fee may also be charged if we are provided with the incorrect address for a property.
Delivery of photos is by the end of the next business day. Shoots on Friday and Saturday will be sent out on Monday.
Please note that you will receive the exact amount of photos that you order. If there are specific features or areas of the home you would like photographed please let us know. We typically skip closets, unfinished areas, storage rooms, inside of garages, etc. unless otherwise specified.
You agree that Alcove Media Company is the sole and exclusive owner of photos, videos, and any other digital media produced or developed by Alcove Media Company. In exchange for payment to Alcove Media Company for the services provided you are granted limited non-transferable right to use the digital media in connection with marketing and promoting the Property, your listings, or your real estate business or brokerage. Photos used for any purpose not directly related to the sale of the Property must be with the express permission of Alcove Media Company and the payment of additional fees, unless otherwise agreed to in writing.
